Asia Insurance, one of the leading general insurers in Hong Kong and Macau, has gone live with CoverGo’s end-to-end digital health insurance platform, marking a significant step in the insurer’s digital transformation.
The platform is designed to streamline every stage of the customer journey—from quoting to claims processing—enabling a seamless, digital-first experience for customers, distribution partners, and internal teams alike.
The integration of CoverGo’s API-driven platform means that insurance agents can now effortlessly collect customer data during the sales process, while the Asia Insurance team can efficiently manage applications through a central admin portal. For policyholders, the new member portal provides a user-friendly way to submit and track health claims with greater transparency and ease.
Streamlined Operations and Faster Product Launches
The platform empowers Asia Insurance to rapidly launch customized health products, scale digital distribution, and reduce operational costs via automation. According to Winnie Wong, CEO of Asia Insurance, the collaboration with CoverGo is a key milestone in the company’s digital transformation journey: “The platform allows us to be more agile in product delivery, more efficient operationally, and most importantly, more responsive to the evolving needs of our customers and distributors.”
CoverGo’s Digital Transformation Solutions
Tomas Holub, CEO of CoverGo, praised the partnership, saying, “We’re proud to partner with Asia Insurance to deliver a truly end-to-end digital experience for health insurance. By leveraging our next-gen platform, Asia Insurance is able to launch products faster, streamline operations, and offer a seamless user experience to customers and intermediaries alike.”
This launch further solidifies CoverGo’s position as a global leader in transforming legacy systems for health insurers. CoverGo’s client roster includes major players such as AXA, Bupa, and MSIG—all of whom leverage the platform’s advanced capabilities to modernize their operations and provide innovative digital experiences at scale.
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