Penn Mutual Life Insurance Company has launched a refreshed version of its Accelerated Client Experience (ACE) platform, a proprietary digital solution designed to streamline and enhance the life insurance application process for financial professionals and their clients.
Key Features of the Updated ACE Platform
Streamlined Navigation: The revamped ACE platform offers a more intuitive and user-friendly interface, making it easier for financial professionals to navigate through the application process.
Redesigned Dashboards: The updated dashboards provide clearer insights and a more organized layout, helping advisors track progress and manage applications more efficiently.
Simplified Application Creation: ACE now allows for quicker, simpler application creation, reducing the time spent on paperwork and administrative tasks.
Enhanced Client Invitation & Tracking: The new version comes with improved features for inviting clients to submit information and tracking their responses, making the overall process smoother for both clients and advisors.
Efficient Submission Workflows: The submission workflows have been optimized, ensuring faster turnaround times and a more seamless experience from start to finish.
Impact and Adoption
Since its initial launch, ACE has become a central part of Penn Mutual’s operations, with more than 90% of eligible applications now being submitted through the platform. This high adoption rate underscores the platform’s importance and effectiveness in the company’s digital strategy.
Comments from Leadership
Jennifer Dorfmeister, Chief Distribution Officer at Penn Mutual, emphasized that the updated ACE platform is not only faster but also smarter. “We’ve taken what worked and made it better, so financial professionals can focus less on process and more on progress,” she said.
Stephen Kennedy, Chief Operating Officer, noted that the platform’s refresh marks a significant milestone. “The refreshed ACE gives us the agility to respond faster, innovate smarter, and continuously raise the bar for what digital life insurance solutions can deliver.”
Long-Term Strategy and Flexibility
The update to ACE reflects Penn Mutual’s long-term strategy of reinforcing its digital infrastructure and staying ahead of industry trends. The company has designed the platform with flexibility in mind, allowing them to adapt ACE to future market demands and changes in the life insurance industry.
By continuously improving its digital tools, Penn Mutual aims to strengthen its competitive edge in an industry where efficiency and client experience are paramount. The updated ACE platform is a key component in supporting financial professionals, enabling them to better serve their clients and streamline their operations.
This refreshed platform underscores Penn Mutual’s commitment to driving innovation in the digital space, ensuring that it remains at the forefront of life insurance solutions in an increasingly digital world.
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